Reservations and guest CRM for restaurants and lounges in Dubai
Restaurant bookingsthat show which adsbring paying guests
Inrest takes the booking, seats the guest and matches the bill from your POS. Then it sends the spend back to Meta and Google, so your ads learn which clicks became tables.
A guest taps your Instagram adand books a table in the widget
The widget sits on your website, your Instagram profile and your Google listing. Inrest keeps the ad click and the campaign name on the booking, so they are still there when the bill closes.
Sun 25 Oct · 01:30
The host sees who is comingbefore the guest walks in
Visits, spend, tags, allergies and the WhatsApp thread sit on the booking card. This guest has been here 31 times and booked a table for four after a karaoke ad.
01:51
Every table on onefloor plan, live
Hosts seat a booking by dropping it on a table. The plan shows who is seated, who is waiting and which tables free up next. Combined tables and walk-ins work the same way.
03:26
The bill from Syrve or iikolands on the booking
Inrest matches each closed check to its booking by table and time, and shows how sure the match is. The spend goes onto the guest's profile.
AED 1,165net, on table 3, linked automatically
After the bill
Inrest sends that billback to Meta and Google
The purchase goes to Meta's Conversions API and to Google Ads with the original ad click and a hashed phone number, and only for guests who agreed to it. Your campaigns learn from guests who spend, not from clicks.
The screens show the Inrest demo venue, Chalet Berezka, with fictional guests.
Syrve and iiko POSMeta Conversions APIGoogle Ads conversionsWhatsApp BusinessStaff app in English and RussianWorks in any phone browserSyrve and iiko POSMeta Conversions APIGoogle Ads conversionsWhatsApp BusinessStaff app in English and RussianWorks in any phone browser
What your hosts useevery evening
One login for the host stand, the manager and the owner. Each screen below is the app as it runs on the demo venue tonight.
01
Today: the evening's bookings by time
Covers, waiting guests and no-shows at the top. Each booking shows the guest's visits, tags and notes, so nobody asks a regular for their name.
02
Grid: tables against the hours
Drag a booking to another table or time. Free slots show where one more party of four still fits.
03
Waitlist: walk-ins and full-house requests
Guests you could not seat stay on record as demand, so you see which nights you turn people away.
04
Inbox: one WhatsApp thread per guest
Replies like 'running late' or 'confirm' arrive next to the booking they belong to, in English or Russian.
05
Copilot: ask about tonight in plain words
Who are tonight's VIPs, how many covers are left, which broadcast filled Friday. It only reads: it never changes a booking or messages a guest.
A guest book that knowswhat every guest spent
Every guest across your venues in one place: visits, POS spend, birthdays, allergies and marketing consent. Tags like Top spender, Regular or It's been a while update themselves after each visit.
Import from serVme or any CSV. Inrest finds the same guest typed twice, in Latin or Cyrillic, and offers to merge.
Messages measured against a control group
Every broadcast and automation keeps a share of guests out. Inrest compares the two groups, so you see the bookings a message added, not the ones that would have happened anyway.
+AED 4,053added by three WhatsApp broadcasts over their holdouts, demo venue
Hosts run the eveningfrom their own phones
Inrest opens in the phone's browser and installs to the home screen like an app. New bookings and arrivals come in as push alerts. On the Calls screen one tap opens the guest's phone or WhatsApp.
iPhone with iOS 16.4 or later, or any recent Android phone.
Moving to Inrest fromserVme or a paper book
1
Send us your guest list
A serVme export or any CSV. Inrest keeps each guest's visits and marketing consent, and merges duplicates.
2
We set up your floor plan and shifts
Areas, tables, combinations, opening hours, party sizes and how many covers go online.
3
Paste one line into your website
The booking widget opens over your own site. Later changes in Inrest show up there by themselves.
The staff app and guest messages are in English and Russian. Each guest gets confirmations and reminders in their own language. Arabic is not available yet.
Can we keep our WhatsApp Business number on the phone?
Yes. Inrest connects your number through Meta, and the WhatsApp Business app keeps working on the venue's phone at the same time. Hosts still see every chat.
Which POS systems work with Inrest?
Syrve and iiko. Each closed check is matched to its booking, and spend reaches the guest profile, reports and the ad platforms. Ask us about other systems.
Where is our guest data kept?
We run Inrest for you on a server in a UAE cloud region, AWS or Azure. Guest phones and e-mails are hashed before anything is sent to Meta or Google.
Does the copilot change bookings?
No. Copilot answers questions about bookings, guests and reports from your own data. It only reads, so it cannot move a table or message a guest.
Every booking ends with a bill.Inrest sends it back to your ads.